IVR and auto-attendant
Build the menu callers hear, with nested options and a fallback that never dead-ends.
Main menuAuto-attendant
24/7 AI receptionist - included free
The AI business phone system that runs your front desk, so your team doesn’t.
Calls, SMS, video and a 24/7 AI receptionist in one app, for one flat price.
100+ businesses across the US and Canada · free porting
Works with
Live now
4 agents on active calls
SM--:--
DP02:38
EC07:05
JW01:19
RN03:44
No active callMonitoring begins the moment a call is answered
IncomingJRJohn Reyes+1 (512) 555-0187
Ringing on Sarah’s line
Built for teams across the US & Canada
100+Businesses
US & CanadaCoverage
99.99%Enterprise uptime SLA
HIPAABAA on Enterprise
3,000+Integrations
Core CapabilitiesYour all-in-one
Your all-in-one
front desk engine.
One platform, one login, one price - everything you need to talk to customers, with AI built in.
AI Receptionist, 24/7
Answers every call, understands intent, routes, books, and texts a follow-up - even after hours.
Cloud Phone + Business SMS
HD calling and two-way texting from one number. Shared inboxes so nothing gets missed.
Sarah MitchellReturning customer Austin, TX - Ext. 1002 Start HD Call Send follow-up SMS Auto One number - calls & texts
Delivered +1.2%2,340SMS - last 7 days
DPDavid ParkAdminShared inbox
Meetings and Fax, Included
HD video and online fax built in - no separate subscription, no add-on line item.
Weekly sync9:50 AM - 7 joined REC
Sarah Live transcriptSarah: Let's lock the Q3 launch date this week.
David
Rachel
James HD video Fax sentNo add-ons
Insights that coach your front desk
See what improved every week - answer rates, bookings, and after-hours coverage - without building a single report.
Answer rate
22calls
Answered 19 Missed 3
Inbound calls5
Outbound calls15
Avg. call time2m 20s
Total duration00:51:31
Call distribution Answered Outgoing Missed
Call handling
Every call lands where it should.
The routing layer underneath the AI - menus, groups, queues and hours. All of it configurable in minutes, none of it needing a consultant.
AI SpotlightYour smartest employee
Your smartest employee
never sleeps.
DialPhone's AI answers customers for you - reading sentiment, replying in your brand voice, booking the appointment, and logging it all before you look up.
- Real-time sentiment and intent detection
- AI-drafted SMS and call summaries
- Predictive CSAT scoring
- Automatic CRM logging - zero manual notes
DialPhone AIReplying for David Park - Sarah MitchellLive
Awaiting input0.00—CSAT —Confidence 0%
Try one, or write your own:
How it works
3 easy steps to your AI front desk
Port a number, describe your business, start answering. No hardware, no installers, no phone-system consultant.
Pick your number
Port yours or grab a new one.
Set up your AI receptionist
Describe your business; it's ready in minutes.
Go live
Start taking calls, texts, and meetings from one app.
IntegrationsPlugs into the stack
Plugs into the stack
you already run.
No migration, no re-training. DialPhone writes to the tools your team already opens every morning.
Built for Your IndustryAdapted to the way
Adapted to the way
your front desk works.
Sales
Never miss a lead; AI books the demo.
An unanswered call is a lost number. The AI picks up on the first ring, qualifies, and puts the demo straight on your calendar.
38%More demos booked Security & compliance
Enterprise-grade security.
AES-256 encryption, TLS 1.2+, role-based access, immutable audit logs and multi-region residency - on every plan, not an enterprise tier.
HIPAABAA includedGDPRDPA on requestAES-256At restTLS 1.2+In transitSTIR/SHAKENAttested
AES-256 and TLS 1.2+
Voice, SMS, fax and AI transcription encrypted in transit and at rest.
Immutable audit logs
Every call, change and access event recorded in real time and unalterable after the fact.
Role-based access
Admin, supervisor and agent roles decide who can listen, export or change routing.
Multi-region residency
Choose where data lives, with multi-region failover behind a published uptime SLA of up to 99.99%.
HIPAA BAA available
Signed at no surcharge. Which plans it covers is confirmed on the pricing page and in the DPA before you sign.
Regulated workloads
Recording retention and export controls for financial services. Ask sales for current FINRA and PCI-DSS status before relying on either.
FAQ
Frequently asked questions
What is DialPhone?
DialPhone is an AI-powered unified communications platform that combines cloud VoIP phone, business SMS, video meetings, online fax, team chat, omnichannel contact center and AI agents in one product, built for businesses across the US and Canada. Plans start at $9.99 per user a month, the AI features are on Professional and above, and the Enterprise plan carries a 99.99% uptime SLA. A further 3,000+ tools connect through Zapier.
How is DialPhone different from RingCentral or Dialpad?
DialPhone is built AI-first, bundles UCaaS and CCaaS on one platform (versus separate SKUs on most competitors), includes a dedicated AI Receptionist, and publishes its contact center pricing openly. See the side-by-side breakdowns for DialPhone vs Dialpad and DialPhone vs RingCentral.
How long does setup take?
Most teams are making calls in minutes. Free number porting usually completes in 5 to 14 business days (a single local line is often quicker) with no service interruption, and you keep a temporary number while it runs. Multi-site enterprise deployments complete within 7 days with white-glove onboarding.
Is DialPhone HIPAA compliant?
DialPhone is HIPAA-ready rather than "HIPAA compliant": no software is compliant on its own, because compliance depends on how a practice uses it. DialPhone signs a Business Associate Agreement (BAA) on the Enterprise plan, encrypts voice, SMS, fax and AI transcription with AES-256, and provides real-time immutable audit logs. See the healthcare page for a full breakdown of the Security Rule controls.
Can I keep my existing phone number?
Yes. Number porting is free on every plan and does not interrupt service. Your callers never notice the switch.
What does the free trial include?
The full platform for 14 days, no credit card required. You can test call quality, AI transcription, SMS drafting, video meetings and any integrations on your actual traffic. Settings and ported numbers carry forward if you convert — and every tier, add-on and pass-through fee is published on pricing before you decide.
How does DialPhone compare to other US/CA business VoIP providers on price?
Every entry price sits in one table on our comparison hub, sorted cheapest first — which does not put us near the top. Figures are read from each vendor’s own published pages and stamped with the quarter they were read in; they are approximate rather than invoice-verified, and each head-to-head says so on the page.
Where can I read head-to-head comparisons?
Side-by-side breakdowns for the most common SMB shortlists are at DialPhone vs Aircall, DialPhone vs Grasshopper, and the full comparison hub for every provider in the dataset. Each page lists the entry-tier monthly per-seat price, the AI-receptionist availability flag, and the fee categories that do not appear on the public pricing page.
Give every customer a
five-star first impression.
Start your free trial today - full platform, AI included, one plan when you are ready.
No credit card required · Live in under 10 minutes · Cancel anytime