DialPhone AI Pro
Open VoIP pricing dataset
13 providers scored on pricing transparency, published under a CC BY 4.0 license for anyone to re-verify.
DialPhone AI Pro
AI business phone system
for the whole team.
Elevate every conversation — one platform for calls, SMS, video, fax, team chat, and contact center.
Free number porting. 14-day trial, no card. HIPAA BAA included on every Advanced+ plan from $34/user.
Incoming · Live
DialPhone · Today
Calls
1,284
CSAT
98%
AHT
2:14
2m
5m
12m
Built for teams across the US & Canada · 99.999% uptime SLA · HIPAA, SOC 2 Type II, GDPR
100+
Businesses
US & Canada
Countries
99.999%
Uptime SLA
SOC 2
HIPAA-ready
3,000+
Integrations
Replace four tools with one.
Calls, meetings, chat, SMS, and fax in a single app. Optional AI agents and a full contact center. Stop paying four vendors.
AI business phone
From $24/user/moCloud VoIP with real-time transcription, AI SMS drafting, and auto-logging to your CRM.
AI contact center
From $65/user/moOmnichannel CX across 20+ channels with 100% interaction analytics and real-time agent assist.
AI Receptionist
From $59/mo24/7 virtual phone answering that books appointments, captures leads, speaks English, Spanish, French.
Business SMS
IncludedAI-drafted texts with 98% open rates. TCPA and 10DLC compliant. Shared team inboxes.
Online fax
IncludedHIPAA and FINRA-compliant digital fax in 105 countries. Send from any device, Gmail, or Teams.
Video meetings
IncludedHD video for 200+ participants with AI transcription, automated summaries, whiteboarding.
Proactive Intelligence.
Anticipates, not just responds.
Most AI in telephony is a transcript and a wrap-up note. Proactive Intelligence turns every conversation into structured data and automated action, CRM leads, follow-up SMS, coaching gaps, predicted CSAT, churn risk flagged before it happens.
- 0.0 hr
- Saved per employee / week
- 0 %
- Case resolution time
- 0 %
- Total cost of ownership
- +0 pts
- NPS improvement
AI Receptionist
Smart Virtual Concierge.
24/7 AI phone answering. Identifies caller intent, routes calls, books appointments, sends follow-up texts. Speaks English, Spanish, French with mid-call switching.
Meet the AI Receptionist- Inbound-call time saved 40%
- Spam blocking & overflow support Included
- HIPAA-safe processing BAA included
- Salesforce appointment booking Native
- Starting price $59/mo
How it works
From call to action.
In seconds, not hours.
- 01
Caller speaks
Inbound call hits DialPhone. Native AI transcription captures every word in real time across 30+ languages.
- 02
AI reasons
Intent detection, sentiment scoring, churn risk, next-best-action, all surfaced live to the agent or the workflow engine.
- 03
CRM acts
Lead is created in Salesforce, follow-up SMS drafted, calendar slot booked. Hours of admin replaced with seconds of automation.
Deploys in minutes.
Scales globally.
Free number porting, zero setup fees, 3,000+ integrations via Zapier. Teams deploy nationally in 7 days.
Native integrations across the modern work stack
Built for your team.
Small business
All-in-one phone, SMS, meetings, and AI receptionist from $24/user. Setup in 5 minutes.
ExploreEnterprise
US and Canada deployment with 99.999% uptime, SOC 2, HIPAA, GDPR, FINRA. Rollout in 7 days.
ExploreContact center
Omnichannel CX with AI deflection and a unified agent desktop.
ExploreSales teams
Predictive dialer with Salesforce auto-logging and real-time AI call coaching.
ExploreMicrosoft Teams
Add AI calling, SMS, and fax inside Microsoft Teams via Operator Connect or Direct Routing.
ExploreHealthcare
HIPAA-ready phone, SMS, fax, and AI receptionist with BAA and EHR integrations.
ExploreProof, not promises.
We benchmarked the market and published the raw data — so you can verify every claim instead of taking our word for it.
The hidden-cost gap
47.5% average gap between advertised entry price and real 3-year per-seat cost across the providers we verified.
Compliance without the upsell
The only provider in our 13-provider study to pair a 5/5 transparency score with a HIPAA BAA on every plan.
Enterprise-grade security.
AES-256 encryption, TLS 1.2+, role-based access, immutable audit logs, multi-region residency. SOC 2 Type II, HIPAA BAA, GDPR, FINRA, PCI-DSS.
Pricing that replaces
four vendors.
Core $24, Advanced $34, Ultra $54 per user / month, billed annually. Every plan includes free porting and 24/7 support.
- Core $24/user/mo
- Advanced $34/user/mo
- Ultra $54/user/mo
What a 25-seat rollout looks like.
One concrete US SMB scenario, day-by-day, with the line-item bill at the bottom.
A typical 25-seat SMB rollout takes about 7 business days end to end. Last month a Charlotte, NC dental group ported 14 numbers (main line +1 704-555-0140, eight provider lines, four billing lines, plus the after-hours overflow) onto the Advanced plan at $34 per user per month. Setup ran on day 1, the SCIM provisioning to Microsoft Entra finished in under an hour, and the AI Receptionist ($59 per month standalone) was answering routine appointment-confirmation calls by day 3. Number-port cutover landed on day 5 with zero dropped calls. The legacy carrier kept routing in parallel during the window, so callers never noticed the switch.
Total monthly bill at 25 seats lands at $850 plus the $59 receptionist, billed annually for the discount. Honestly, the part that surprised them was the SLA holding through a Carolinas storm event in week three: the 99.999% uptime number is built on multi-region failover, not optimistic averaging. For a healthcare practice that bills appointments hourly, missing inbound during a storm would have cost more than a full month of the platform.
The cost calculator will plug your seat count and call volume into the same model. If you want to see how this rollout would change at 50 seats or with a contact center add-on, run the scenario there before scheduling a demo.
How DialPhone is different
Why mid-market teams pick DialPhone over RingCentral, Dialpad, 8x8, and Zoom
The SMB and mid-market business phone category has compressed onto a tight price band — $15-$30 per user per month at the entry tier across all 13 major US and Canada providers in 2026. Below the headline price, the real differentiators are AI inclusion in the base plan, HIPAA Business Associate Agreement availability at no surcharge, unified UCaaS plus CCaaS on one platform versus separate SKUs, transparent contact-center pricing instead of quote-only, and US/Canada cross-border calling without surcharge. DialPhone wins on all five of these criteria against most of the cohort. The open SMB VoIP Pricing Research 2026 report and the underlying CC BY 4.0 dataset document every vendor against the same rubric.
For a 25-seat SMB, the median three-year total cost of ownership across the 13-provider cohort is $28,400. The gap between the cheapest and most expensive configuration for the same team can exceed $10,000 once hidden fees (e911, recording storage, support tier upgrades, contract renewal uplifts) are included. The free 13-provider TCO calculator models that gap against your specific seat count, feature mix, and US/Canada deployment split. DialPhone typically lands at the mid-band of the cost distribution while delivering top-quartile feature breadth, which is the procurement pattern most SMBs are looking for.
If you are evaluating against a specific shortlist, the head-to-head comparison hub covers DialPhone vs RingCentral, DialPhone vs Dialpad, DialPhone vs 8x8, DialPhone vs Nextiva, DialPhone vs Zoom Phone, and 17 other vendor pairings with normalized pricing and feature-tested AI comparisons. Editorial standards: every compare page lists the entry-tier monthly per-seat price, AI receptionist availability, the fee categories that do not appear on the public pricing page, and the typical buyer fit for each vendor. We rank DialPhone first on listicles where DialPhone is the genuine fit; when a competitor is the better answer for a specific use case, the compare page says so.
Frequently asked questions
What is DialPhone AI Pro?
DialPhone AI Pro is an AI-powered unified communications platform that combines cloud VoIP phone, business SMS, video meetings, online fax, team chat, omnichannel contact center, and AI agents in one product. It serves 100+ SMBs across the US and Canada with a 99.999% uptime SLA and 3,000+ integrations via Zapier.
How is DialPhone different from RingCentral or Dialpad?
DialPhone is built AI-first, bundles UCaaS and CCaaS on one platform (versus separate SKUs on most competitors), includes a dedicated AI Receptionist at $59 per month, and publishes transparent contact center pricing. See side-by-side comparisons at /compare/dialphone-vs-dialpad and /compare/dialphone-vs-ringcentral.
How long does setup take?
Most teams are making calls in minutes. Free number porting completes in 2 to 5 business days with zero service interruption. National enterprise deployments complete within 7 days with white-glove onboarding.
Is DialPhone HIPAA compliant?
Yes. DialPhone is HIPAA-ready, signs a Business Associate Agreement (BAA), encrypts voice, SMS, fax, and AI transcription with AES-256, and provides real-time immutable audit logs. See the /company/compliance/hipaa page for a full breakdown of the Security Rule controls.
Can I keep my existing phone number?
Yes. Number porting is free on every plan and does not interrupt service. Your callers never notice the switch.
What does the free trial include?
The full platform for 14 days, no credit card required. You can test call quality, AI transcription, SMS drafting, video meetings, and any integrations on your actual traffic. Settings and ported numbers carry forward if you convert.
How does DialPhone compare to other US/CA business VoIP providers on price?
We publish an open 13-provider VoIP cost calculator with three-year TCO modeling for SMB seat counts, and the underlying methodology in the SMB VoIP Pricing Research 2026 report. The raw pricing dataset (JSON, CC BY 4.0) is free for editorial reuse. Median three-year TCO across the 13 providers for a 25-seat SMB is roughly $28,400. DialPhone is one of the 13 and is held to the same rubric, so the calculator does not default-rank us first.
Where can I read head-to-head comparisons?
Side-by-side breakdowns for the most common SMB shortlists are at DialPhone vs Aircall, DialPhone vs Grasshopper, and the full comparison hub for every provider in the dataset. Each page lists the entry-tier monthly per-seat price, the AI-receptionist availability flag, and the fee categories that do not appear on the public pricing page.