Products · 8 on one platform
Products · 8 on one platform
One platform.
Every channel.
AI-native unified communications, business phone, SMS, video, online fax, AI receptionist, and an omnichannel contact center. One bill, one admin portal, one integration layer.
Every product below is part of the same DialPhone platform — one user identity, one admin console, one billing relationship, one set of SOC 2 / HIPAA / GDPR controls. There is no DialPhone "Phone" SKU that you upgrade separately from a DialPhone "SMS" SKU; voice, messaging, video, fax, AI receptionist, and the contact center are bundled into per-user tiers on the pricing page. Contact center seats are priced separately at the agent level.
Most teams arrive evaluating one product — usually business phone or the AI receptionist — and add channels as they need them. Common growth pattern: phone first, then add business SMS for appointment reminders or 10DLC-registered marketing, then add video meetings once teams move off legacy Zoom or Teams licensing, then add the omnichannel contact center as customer-support volume crosses the threshold where shared inboxes stop working. Each product page below documents what's included at each tier and the typical integration path with the rest of the platform.
Product directory
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business communications
AI Business Phone System: Calls, SMS & AI From $24
Stop juggling apps. DialPhone's AI business phone system unifies calls, SMS, video, and automatic AI call notes from $24/seat. 14-day free trial, no card required.
From $24/user/mo
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business communications
AI Business SMS Platform: 98% Open Rates, Team Texting
Send business SMS with 98% open rates. DialPhone's AI drafts replies, handles FAQs 24/7, and scales to high-volume campaigns. TCPA & 10DLC compliant.
From $24/user/mo
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customer experience
AI Contact Center Software: Top Platforms 2026
Compare top AI contact center platforms for 2026. DialPhone from $65/seat with published pricing — no "contact sales" wall. Features, prices, AI scoring.
From $65/user/mo
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ai agents
AI Conversation Expert
DialPhone AI Conversation Expert: real-time agent assist, live coaching cards, Salesforce auto-logging, churn detection, 100% interaction analytics for sales.
From $54/user/mo
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ai agents
AI Receptionist Software: Top Tools Reviewed (2026)
AI receptionists answer calls 24/7, book appointments, and route to your team. DialPhone from $59/mo. See how it compares to Smith.ai, Allo, and Ruby Receptionists.
From $59/user/mo
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business communications
HIPAA-Compliant Online Fax Service — No Machine Needed
Send faxes from any device. HIPAA/FINRA compliant, 105 countries, MS Teams/Outlook/Gmail integrations. Free porting. Save $150K/year vs. fax machines.
From $24/user/mo
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business communications
Team Chat: Business Messaging for Collaboration
DialPhone Team Chat: channels, DMs, file sharing, AI summaries, and click-to-call on every message. Works with business phone and meetings in one app.
From $24/user/mo
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video collaboration
Video Meetings: HD, AI Captions, 200 Participants
DialPhone Video Meetings: HD video for 200 participants, AI live captions and summaries, recording with transcripts, calendar integration, and HIPAA BAA support.
From $24/user/mo
DialPhone products, FAQ
Which DialPhone product should I start with?
Most mid-market teams start with the Business Phone product on the Advanced plan ($34/user/mo). It includes calling, SMS, video meetings, online fax, team chat, and AI transcription. Add Contact Center when you need agent routing, or the AI Receptionist for 24/7 automated call handling.
Are all products available on every plan?
Core ($24) includes business phone, meetings, and fax. Advanced ($34) adds AI features and CRM sync. Ultra ($54) adds real-time AI and priority support. The contact center is a separate SKU from $65/user/mo. The AI Receptionist is a $59/mo add-on. See full pricing.
Do products share one bill and one admin portal?
Yes. Every DialPhone product lives in the same customer portal with unified billing, unified identity, and unified admin. No separate logins or vendor contracts.
Which products include AI features in the base plan?
Business Phone includes AI live captions and meeting summaries in Core. Advanced adds AI SMS drafting and Proactive Workflow Automation. Ultra adds real-time analytics. Contact Center includes 100% interaction analytics. AI Receptionist is AI by definition.