Solution · small business Small businesses need a phone system that sounds professional, works on mobile, and doesn’t require a three-week deployment. DialPhone AI Pro combines cloud VoIP, business SMS, HD video meetings, online fax, and an AI receptionist in one app for $24 per user per month. Setup takes under 15 minutes. Free number porting. No IT required. No contract. No credit card for the 14-day trial.
Everything your growing team needs
Four separate vendors on four separate bills is how small businesses accidentally end up spending $120 per user per month on communications. See our multi-line phone for small business guide for the per-line math. DialPhone replaces:
- A business phone system (~$30/user)
- A business SMS tool (~$15/user)
- A video meeting subscription (~$15/user)
- An online fax service (~$15/user)
- Sometimes a shared inbox or CRM-logging tool (~$15/user)
Total replaced: $75 to $120 per user per month. DialPhone Core: $24 per user per month. The math only gets better with every seat you add.
Look professional, even when you’re small
Two-person startup or 40-person regional shop, callers shouldn’t be able to tell you don’t have a reception desk.
- Custom greeting and voicemail in your recorded voice or a professional voice-over
- Business-hours routing: after hours goes to voicemail with transcription or to the AI receptionist
- Auto attendant: “press 1 for sales, 2 for support” with drag-and-drop menu design
- Call forwarding to mobile: every team member rings their personal phone with the business caller ID showing
- Voicemail transcription: read voicemails as text instead of listening
- Professional hold music and custom hold messages with cross-sell prompts
AI that does the admin work you keep putting off
- Automatic CRM logging: calls, texts, and meetings post to HubSpot, Pipedrive, Zoho CRM, or Salesforce without effort
- AI SMS drafting: incoming texts get context-aware suggested replies; send or edit with one tap
- Meeting summaries: every video meeting produces action items, decisions, and next steps emailed to attendees
- Missed-call text-backs: automated SMS to any missed call with a booking link or FAQ
- Smart Virtual Concierge: a $59/month AI Receptionist answers the main line 24/7 so you stop missing leads at 6pm — see our AI receptionist built for small business playbook
Mobile-first: because you don’t work from a desk
- iOS and Android apps: full calling, SMS, meetings, fax from any phone on any carrier
- Softphone on Mac and Windows, browser-based client if you prefer
- Number masking: your personal cell number stays private when you text or call a customer from the app
- Do Not Disturb scheduling: mute the business line after hours without turning off personal calls
- Push-to-talk simplicity: no new hardware, no codecs to configure
Integrates with tools you already use
- QuickBooks: log billable calls directly to invoices
- Google Workspace: calendar sync, single sign-on
- HubSpot: bi-directional sync with workflow triggers
- Pipedrive: click-to-dial and activity logging
- Zapier: connect to 5,000+ apps
- Zoho CRM: native telephony integration
Pricing for growing teams
- Core, $24/user/mo. Unlimited domestic calling, HD video, SMS, fax, AI captions.
- Advanced, $34/user/mo. Adds AI SMS drafting, Proactive Workflow Automation, bi-directional CRM sync.
- Ultra, $54/user/mo. Adds real-time analytics, unlimited storage, dedicated CSM.
Every plan includes free number porting, 24/7 support, and 14-day free trial with no credit card. Save 33% with annual billing. Ready to switch your landline to VoIP? Our step-by-step guide walks small teams through every port. See full pricing →
How a small team uses DialPhone
Consider a boutique real-estate brokerage with 8 agents replacing a cell-phone-only setup with DialPhone Core plus the $59/month AI Receptionist:
- The main line is answered on every call, even at 11pm and 6am
- The AI books showing appointments directly into agents’ calendars
- After-hours leads get captured instead of going to voicemail
- Agents keep their personal cell numbers private
- Total monthly cost: $251 (8 × $24 + $59 AI Receptionist)
Get a local number in the metro your customers trust
For a small business, the area code on your caller ID does a lot of quiet work. A local number signals you’re nearby, reachable, and accountable — three things that drive answer rates and trust on the first ring. Toll-free can read as a faceless call center; an out-of-state code looks like a spam dialer. Picking the right local area code for your main line (and per-location numbers if you operate in multiple cities) measurably lifts callbacks, voicemail returns, and SMS reply rates. Most-requested local numbers for SMB customers:
- New York City (212)
- Los Angeles (213)
- San Diego (619)
- San Jose (408)
- Chicago (312)
- Dallas (214)
- Houston (713)
- San Antonio (210)
- Phoenix (602)
- Philadelphia (215)
See all 321 US and Canadian area codes →
How DialPhone compares to other small-business phone systems
- DialPhone vs OpenPhone: AI features, multi-channel, CCaaS add-on
- DialPhone vs Grasshopper: full phone system vs. virtual-number service
- DialPhone vs Aircall: AI-native vs. traditional VoIP
- DialPhone vs RingCentral: pricing, simplicity, AI
Who this is for
- 2–50 person teams ready to move off personal cell numbers
- Professional services that need a main line callers can trust (law, real estate, financial advisors, accounting)
- Home services that lose leads to missed after-hours calls (plumbers, electricians, HVAC, landscaping)
- Healthcare clinics that need HIPAA-compliant communications on a small-business budget
- Retail and ecommerce that need SMS for order updates and customer service
Start a free 14-day trial →: no credit card, full platform access.