video collaboration DialPhone Video Meetings replaces the “Zoom + separate business phone + separate AI tool” stack with one platform. HD video for 200 participants, AI live captions and summaries, recording with transcripts, all included in the business phone plan starting at $24/user/mo.
Why teams choose DialPhone Meetings
- Included in every plan: no separate Meetings license
- 200 participants on every paid tier (vs. Dialpad Standard’s 10-participant cap, Google Meet Free’s 100)
- AI live captions + summaries included, not upsold as AI Companion / Copilot
- One app for voice, video, SMS, chat: click-to-escalate from a phone call to a meeting
- HIPAA BAA on Advanced+ for telehealth and regulated verticals
- Free dial-in phone numbers for guests without internet
- Enterprise security: E2EE option, waiting rooms, host controls
Features
HD video
- Up to 1080p per participant
- Active-speaker detection
- Gallery view up to 49 tiles per page
- Spotlight / pin for presenter emphasis
AI capabilities
- Live captions: real-time transcription in the meeting window
- AI summary: auto-generated notes and action items post-meeting
- Multilingual captions: EN, ES, FR, DE, IT, PT, JP with mid-meeting switching
- AI drafts: follow-up emails and Salesforce notes drafted from transcript
- Searchable recordings: find any quote across a year of meetings
Meeting controls
- Waiting rooms and lobby admission
- Host, co-host, participant roles
- Mute all, mute on entry, lock meeting
- Remove participant, report abuse
- End-to-end encryption option for sensitive meetings
Recording
- Cloud recording with automatic transcription
- Local recording for privacy-sensitive contexts
- Timestamped chapters from AI speaker analysis
- Retention: customer-configurable default 2 years
Webinars (add-on)
- Up to 10,000 attendees
- Registration with approval workflow
- Q&A with upvoting, polls, and reactions
- Practice mode with hosts before going live
- Integration with HubSpot, Marketo for lead capture
Calendar and scheduling
- Native Google Calendar and Microsoft Outlook integration
- Native Apple Calendar support
- Booking links for external meetings (Calendly-style)
- Time-zone aware scheduling across global teams
- Recurring meeting series with AI transcript rollups
Comparison to alternatives
| Feature | DialPhone Meetings | Zoom Pro | Google Meet | Microsoft Teams |
|---|---|---|---|---|
| Starting price | Included in $24 phone plan | $15/user/mo | Bundled with Workspace | Bundled with M365 |
| Participants | 200 | 100-1,000+ | 100-500 | 300-1,000+ |
| AI captions | ✓ included | AI Companion (free tier) | Duet AI (higher tier) | Copilot ($30/user/mo) |
| AI summaries | ✓ included | AI Companion | Duet AI | Copilot |
| Cloud recording | ✓ Advanced+ | ✓ Pro+ | ✓ Business+ | ✓ included |
| HIPAA BAA | ✓ Advanced+ | Healthcare tier | Enterprise w/ BAA | M365 E3/E5 |
Use cases
- Internal team standups: daily huddles with AI summary posted to the team channel
- External sales demos: recording, transcript, auto-logged to Salesforce
- Telehealth sessions: HIPAA-eligible with encrypted recording and PHI-redacted transcripts
- Customer onboarding: kickoff calls recorded for team reference
- Board meetings: E2EE meetings for high-sensitivity discussions
- All-hands webinars: 10,000-attendee add-on with Q&A and polls
- Vendor diligence: external guest invites without guest licenses
Integrations
- Calendar: Google Calendar, Microsoft Outlook, Apple Calendar
- CRM: Salesforce (auto-log), HubSpot (auto-log), Pipedrive, Microsoft Dynamics
- Productivity: Notion, Slack, Microsoft Teams (join from Teams)
- Storage: Google Drive, Dropbox, OneDrive
- Scheduling: Calendly, Chili Piper, HubSpot Meetings
Pricing
- Core $24/user/mo, 200-participant meetings, AI captions included
- Advanced $34/user/mo, adds cloud recording, AI summaries, CRM auto-log
- Ultra $54/user/mo, adds real-time AI assistance, priority support, advanced analytics
- Webinars add-on: custom pricing based on event size
See full pricing.