500+ integrations. One platform.
DialPhone connects natively to the CRM, helpdesk, productivity, and ERP systems your team already uses — with bi-directional sync, click-to-dial, AI call transcription auto-logged to activity timelines, and webhooks for custom workflows. Every integration follows the same security, compliance, and data-residency standards as the core platform.
Integrations divide into three tiers by what they actually do. Flagship native integrations (Salesforce, HubSpot, Microsoft Teams, Zendesk, ServiceNow, Google Workspace, Slack) carry bi-directional sync, click-to-dial from any record, AI call summary auto-logged to activity timelines, and screen-pop on inbound. These are first-party builds with full support coverage.
Native lighter-weight integrations cover the most-requested second-tier CRMs and productivity tools (Pipedrive, Zoho, Freshdesk, Intercom, Dynamics 365, Apple Business Connect) with sync of the highest-traffic fields and webhooks for everything else. Zapier-and-Make automation integrations cover the long tail — 500+ apps reachable through trigger/action mapping with no custom code.
Required plan tier varies by integration depth. Flagship native integrations require the Advanced plan or higher; lighter native integrations are available on all paid plans; Zapier and Google Workspace are available on every plan including the Core tier. See the pricing page for tier-by-tier integration inclusion. Custom integrations are available on Ultra and higher plans via the open Voice API, Messaging API, and Webhooks — a developer sandbox tenant ships with every Enterprise contract along with named technical account management.
Implementation is fast for the standard cases. Most flagship setups complete in 10–30 minutes (OAuth handoff plus field mapping is the bulk of the work). Custom objects on Salesforce or Dynamics 365 add 1–4 hours depending on scope; full custom integrations against the API typically ship in under two weeks. Field-level mapping documentation and security review summaries are available under NDA for procurement evaluations — request via sales.
CRM
Flagship
HubSpot
Native HubSpot integration: click-to-dial, AI transcription auto-logged to HubSpot, bi-directional contact sync, AI SMS drafting, workflow triggers.
Flagship
Salesforce
Native Salesforce integration: click-to-dial, AI call transcription, auto-logging, bi-directional sync, Smart Concierge for lead triage. Included in Advanced+.
Productivity & Collaboration
Helpdesk & Support
Flagship
ServiceNow
DialPhone + ServiceNow: click-to-call from Incident, auto-log calls to tickets, AI transcript attachment, CSM/ITSM workflows, and screen-pop on inbound.
Flagship
Zendesk
Native Zendesk integration: voice channel inside Zendesk, AI ticket summaries, agent assist, ticket-to-call automation, bi-directional sync.
Don't see your tool?
DialPhone connects to 5,000+ additional apps via Zapier and Make — see all no-code connectors in the integrations catalog. For custom requirements, build on the open Voice, Messaging, and Webhooks APIs. Enterprise customers get a developer sandbox tenant and a dedicated technical account manager.
Frequently asked questions
How many integrations does DialPhone offer?
DialPhone ships with over 500 pre-built integrations spanning CRM (Salesforce, HubSpot, Pipedrive, Zoho, Dynamics 365), helpdesk (Zendesk, ServiceNow, Intercom, Freshdesk), productivity (Microsoft Teams, Google Workspace, Slack), video, automation (Zapier, Make), and ERP systems. Custom integrations use the open Voice API, Messaging API, and Webhooks.
Are integrations included in the base plan?
Flagship integrations (Salesforce, HubSpot, Microsoft Teams, Zendesk) require the Advanced plan at $34 per user per month or higher. Lighter-weight integrations via Zapier and Google Workspace are included on every plan. The Ultra plan adds custom API access and developer sandbox.
How long does an integration take to set up?
Flagship integrations with native bi-directional sync take 10 to 30 minutes for a straightforward setup. OAuth handoff plus field mapping is the main work. Custom objects and workflows on Salesforce or Dynamics 365 typically take 1 to 4 hours depending on scope. Zapier integrations take under 5 minutes.
Can I build a custom integration?
Yes. DialPhone offers open Voice API, Messaging API, and Webhooks. Enterprise customers get a developer sandbox tenant and dedicated technical account manager. Full API documentation is provided to API customers on request. Custom integrations often ship in under 2 weeks.