Grasshopper alternative: DialPhone vs Grasshopper
These are priced on completely different models, and for most team sizes Grasshopper is dramatically cheaper.
- DialPhone $9.99/user
- Grasshopper ~$25
- Q3 2026 figures
Where this lands
These are priced on completely different models, and for most team sizes Grasshopper is dramatically cheaper.
Grasshopper charges a flat rate — reported at ~$14/mo for one user, ~$25/mo for unlimited users with three extensions, and ~$80/mo for unlimited users with unlimited extensions. DialPhone charges per seat, from $9.99/user/mo on annual billing. A 20-person team pays Grasshopper roughly $80/mo and DialPhone roughly $200/mo — a narrower gap than it was, and still Grasshopper’s.
Side by side, line by line
Our column is Professional at $17.99, the tier that carries AI transcription and call recording — not the top of our range. Their column says where each capability sits in theirs, so this is mid tier against mid tier. Showing our best against their cheapest is the trick this cluster exists to call out, and it would be a poor page that used it.
| Capability | DialPhone Professional | Grasshopper |
|---|---|---|
| Voice and messaging | ||
| HD calling | ||
| Business SMS included | ||
| Call recording included | ||
| Online fax | ||
| AI and platform | ||
| AI transcription included | ||
| Video participants | 150 | |
| Contact-center routing | ||
| Pricing published, no quote step | ||
supported not supported we could not verify it
A dash means we did not confirm it, not that it is missing. Rows about Grasshopper come from their published documentation and public sources read in Q3 2026; ours describe the Professional tier at $17.99/user/mo on annual billing, which is the tier that carries AI and call recording. Check anything that decides your purchase against both vendors’ own current documentation.
Where each one wins
- A flat rate that does not grow with headcount.
- Dramatically cheaper for any team above a few people.
- Video, fax, contact-center routing and AI transcription, none of which a number-and-forwarding service carries.
Who should pick which
If you want a business number and call forwarding, Grasshopper is the right buy and we are not going to pretend otherwise. We are a different product at a different price.
Our rates are on pricing in full, with the add-ons listed — so you can do this arithmetic with your own headcount rather than ours.
Other comparisons
- vs MightyCallRead the minimums
- vs IntercomA different channel entirely
- vs AvayaTwo products, two answers
- vs Cisco WebexVideo scale and PSTN caveats
- vs GenesysNot the same category
- vs RingCentralThe integration catalogue
All twelve comparisons, with every price in one table.
Test it against Grasshopper.
Fourteen days, no card. Run both on your own calls for a week — that settles more than a feature table can.
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