Cisco Webex alternative: DialPhone vs Cisco Webex
Cisco wins on video scale and enterprise depth. We are simpler and include telephony in the price.
- DialPhone $9.99/user
- Cisco Webex ~$15.30
- Q3 2026 figures
Where this lands
Cisco wins on video scale and enterprise depth. We are simpler and include telephony in the price.
Webex Calling lists at roughly $15.30/user/mo standalone, or around $17 bundled into the Webex Suite at ~$25/user/mo. That sits above our $9.99 Basic and just under our $17.99 Professional — but the sharper point is that Webex Calling’s platform-only pricing often excludes the actual telephone minutes, so the headline is not the bill.
Side by side, line by line
Our column is Professional at $17.99, the tier that carries AI transcription and call recording — not the top of our range. Their column says where each capability sits in theirs, so this is mid tier against mid tier. Showing our best against their cheapest is the trick this cluster exists to call out, and it would be a poor page that used it.
| Capability | DialPhone Professional | Cisco Webex |
|---|---|---|
| Voice and messaging | ||
| HD calling | ||
| Business SMS included | ||
| Call recording included | ||
| Online fax | ||
| AI and platform | ||
| AI transcription included | ||
| Video participants | 150 | Higher than ours |
| Contact-center routing | ||
| Pricing published, no quote step | PSTN often separate | |
supported not supported we could not verify it
A dash means we did not confirm it, not that it is missing. Rows about Cisco Webex come from their published documentation and public sources read in Q3 2026; ours describe the Professional tier at $17.99/user/mo on annual billing, which is the tier that carries AI and call recording. Check anything that decides your purchase against both vendors’ own current documentation.
Where each one wins
- Video at a scale we do not reach.
- Enterprise depth and an established hardware ecosystem.
- A platform rate below our AI tier, before minutes.
- Telephony included rather than priced separately or brought your own.
- One bill and no PSTN arithmetic to do before you can compare.
Who should pick which
Price the PSTN before comparing headline figures. A cheaper platform plus separately-billed minutes is not automatically cheaper.
Our rates are on pricing in full, with the add-ons listed — so you can do this arithmetic with your own headcount rather than ours.
Other comparisons
- vs GenesysNot the same category
- vs RingCentralThe integration catalogue
- vs NextivaConditions on the headline
- vs DialpadOur closest competitor
- vs Zoom PhoneLevel on price, ahead on bundling
- vs 8x8International, quote-only
All twelve comparisons, with every price in one table.
Test it against Cisco Webex.
Fourteen days, no card. Run both on your own calls for a week — that settles more than a feature table can.
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