Zoom Phone alternative: DialPhone vs Zoom Phone
Zoom Phone’s metered entry rate and our $9.99 Basic now sit within pennies of each other, and if your company already runs Zoom it is probably still the right answer.
- DialPhone $9.99/user
- Zoom Phone ~$10
- Q3 2026 figures
Where this lands
Zoom Phone’s metered entry rate and our $9.99 Basic now sit within pennies of each other, and if your company already runs Zoom it is probably still the right answer.
It starts at around $10/user/mo metered or ~$20 for unlimited domestic calling, and it bundles with Zoom Meetings — which lowers the effective cost further for anyone already paying for Zoom.
Side by side, line by line
Our column is Professional at $17.99, the tier that carries AI transcription and call recording — not the top of our range. Their column says where each capability sits in theirs, so this is mid tier against mid tier. Showing our best against their cheapest is the trick this cluster exists to call out, and it would be a poor page that used it.
| Capability | DialPhone Professional | Zoom Phone |
|---|---|---|
| Voice and messaging | ||
| HD calling | ||
| Business SMS included | ||
| Call recording included | ||
| Online fax | ||
| AI and platform | ||
| AI transcription included | ||
| Video participants | 150 | Higher than ours |
| Contact-center routing | ||
| Pricing published, no quote step | ||
supported not supported we could not verify it
A dash means we did not confirm it, not that it is missing. Rows about Zoom Phone come from their published documentation and public sources read in Q3 2026; ours describe the Professional tier at $17.99/user/mo on annual billing, which is the tier that carries AI and call recording. Check anything that decides your purchase against both vendors’ own current documentation.
Where each one wins
- A metered entry rate for very low call volumes.
- Bundling with an existing Zoom relationship.
- Video that scales far beyond our 100-participant ceiling.
- Business SMS at volume, online fax and contact-center routing on one plan.
- One vendor rather than a second product beside an existing one.
Who should pick which
Already on Zoom and mainly need calling? Buy Zoom Phone. The case for us is consolidation, not price.
Our rates are on pricing in full, with the add-ons listed — so you can do this arithmetic with your own headcount rather than ours.
Other comparisons
- vs 8x8International, quote-only
- vs AircallThe one where we are cheaper
- vs GrasshopperFlat rate, not per seat
- vs MightyCallRead the minimums
- vs IntercomA different channel entirely
- vs AvayaTwo products, two answers
All twelve comparisons, with every price in one table.
Test it against Zoom Phone.
Fourteen days, no card. Run both on your own calls for a week — that settles more than a feature table can.
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